Brightpoint Operations

Office Hours

Bring your stickiest operations question. Get a straight answer.

Free, monthly, and open to any founder or leader with something stuck.

September 2, 2026
8:00am PT
What this is

Most founders sit on an operations question for months because there's never a good moment to ask it. Office Hours is that moment. Once a month I go live and answer real questions from real operators — margins that don't add up, processes that break every time you grow, teams running past capacity.

Monthly

Live session

45 minutes, live Q&A
Bring a question, or just listen in
No slides, no pitch — working sessions on real problems
Limited slots

1:1 session

25 minutes, just you and Sarah
Private — for the questions you won't ask in a room
A handful of free slots open each round
How it works
1

Pick your format.

Live session or private 1:1.

2

Bring one specific question.

The more concrete the problem, the better the answer.

3

Leave with a next step.

A fix you can make tomorrow, or the right diagnosis — which is most of the battle.

Questions

Is this really free?

Yes. No pitch, no follow-up sequence. If your situation needs more than office hours, I'll say so plainly and you decide.

What kinds of questions fit?

Anything operational: process, margins, capacity, team structure, systems, scaling pains.

What if I can't make the live session?

Book a 1:1, or catch the replay — sessions are recorded.

Who is this for?

Founders and senior leaders of operationally complex businesses. If you run the thing, you're in the right place.